Guide: How to Add and Remove a Shared Mailbox from Outlook on the Web

Follow these steps to add or remove a shared mailbox in Outlook on the web:

Adding a Shared Mailbox

1. Sign in to your Outlook Account:

   • Open your web browser and sign in to your Outlook account. (https://outlook.office.com)

2. Add Shared Folder or Mailbox:

   • For Exchange Online mailboxes:
     • Right-click Folders in the left navigation pane.
     • Select Add shared folder or mailbox.

3. Enter the Shared Mailbox Name:

   • In the Add shared folder dialog box, type the name of the shared mailbox you are a member of, such as info@Example.com.

4. Access the Shared Mailbox:

   • The shared mailbox will now appear in your Folder list in Outlook on the web.
   • You can expand or collapse the shared mailbox folders just as you do with your primary mailbox.

Removing a Shared Mailbox

1. Locate the Shared Mailbox:

   • Find the shared mailbox in your Folder list.

2. Remove the Shared Mailbox:

   • Right-click the shared mailbox.
   • Select Remove shared folder.

Following these steps will help you easily add or remove a shared mailbox in Outlook on the web, allowing you to manage your emails more efficiently.